Become a leading Tech Support specialist as you resolve customer issues. Hack your system to unlock it's potential, GPS track lost phones, scan profiles to blackmail customers, or simply propose they reboot. Climb the corporate ladder or secretly join the rogue hacktivist group, the choice is yours.
Tech Support: Error Unknown would have been more impressive if it had a clear message, perhaps about worker exploitation, or corporate overreach, or even the damage hacker activists can cause. Sadly, this aspect is either so subtle as to be undetectable, or missing entirely. What this leaves behind is an entirely too accurate simulation of the daily...
The difficulty curve is spot-on but storytelling pacing could be better and more emotional. With core game play that becomes as monotonous as you'd expect, the side-stories needed higher stakes for more emotional investment.
Tech Support: Error Unknown is a short little game, quick to play, easy to digest, and honestly, compelling enough to make me want to find out what happens next.
Some niggling problems, and a feeling of repetition keep it from being a fantastic game, but it's still a great one.
Tech Support: Error Unknown brings its own ideas to life in great detail, but it's missing the emotional core of Papers, Please.
